3 Critical Integrations in the Time of COVID-19

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Over the past few months, we have seen the following integrations emerge as absolutely critical tools in effectively combating COVID-19 and the work we’ve done already could potentially benefit your organization.

Public Health Reporting Integrations

Within weeks of the pandemic, it became obvious that the U.S. had not put enough emphasis on ensuring critical data such as lab results could flow quickly to state and local public health agencies in an emergency. The Zen team partnered with our clients to quickly stand up data feeds between hospitals / labs and Public Health Agencies. If your organization is still fielding requests for COVID-19 lab interfaces, or other Electronic Laboratory Reporting (ELR) requirements, Zen can help. Our Gemini Integration Platform handles the heavy lifting with the public health agencies. You simply provide us with the data format(s) you already support.

Telehealth Integrations

Telehealth has always been a promising approach to improve access to care, but CMS was slow to support it. It’s now a must-have. The most important projects we are focused on right now are integrating various Telehealth vendors with providers’ EHR systems to be sure patient and appointment data are flowing seamlessly. These interfaces require familiarity with vendor-proprietary APIs and mapping to HL7 SIU messages. We are completing these integrations in a handful of days because every day counts for both the provider and the patient.

Health Information Exchange Integrations

Many community HIEs have stepped up and played a vital role in helping get data flowing to providers who need to know – has this patient been tested already? If so, what kind of test was performed? What was the result? Zen has helped develop some really smart ways to get this data automatically pushed back to the provider upon a patient encounter / registration. Curious how you could better engage with your community or State HIE? Zen is happy to share what we’ve learned.

It’s been tough times – but this industry is rising to the challenges. It makes the Zen team very proud to be part of the healthcare community. If you have any questions or need assistance please don’t hesitate to reach out. You can email us at info@consultzen.com, schedule a time to chat with us, or call us directly at 949-396-0361.